IDA INDIA HELPLINE:

• IDA India has 2 centres, in Deonar Mumbai and Vashi in Navi Mumbai.
  
• IDA India has 4 large ambulances that operate in Mumbai and Navi Mumbai, and are mainly used for catching and releasing of dogs for sterilization program. Two of these vans are fitted with hydraulic lift to pick up large animals like cows, bullocks, horses, donkeys, etc. that are in distress.
  
• IDA India has 3 small ambulances that serve as Mobile Clinics. These vans have a qualified vet and a Driver-cum-helper, and they treat animals with minor ailments like skin problem, cold & cough, etc. on the road itself. One van moves in Eastern suburb and another in the Western suburb of Mumbai, while the third van moves in Navi Mumbai region.
  
• IDA India has night service in Mumbai for emergencies during the night. This service is available between 9 p.m. and 6 a.m.
  
• IDA India has a separate Helpline for large animals like ponies, bullocks, cows, donkeys, etc.
  
• IDA India has a centre in Neral to help ponies working in the region of Matheran, Kalyan and Titwala, however there is no in-patient facility at this centre. Treatment is done on OPD basis or by visits to the patients.

Helplines of IDA India

Mumbai: 9320056581 / 32681418 & for large animals 9920587845
Vashi: 9320056584 / 9320056586 / 32681419
Neral: 9860344750

Ambulance service available:

Mumbai: 9 a.m. to 5 p.m. & 9 p.m. to 6 a.m.
Vashi: 9 a.m. to 5 p.m.

Our ambulances cater to hundreds of animals in Mumbai and Navi Mumbai area, and our Helpline makes every effort to attend to the call promptly, but since the area covered by them is huge, there could be times when the vans are away from the place from where you call for help to an animal. Also due to heavy traffic on our streets, the ambulances could get caught in traffic and may not be able to reach immediately. In such event:

• It would be really helpful if you could bring the animal in your vehicle or an auto-rickshaw to our centre.
• If that is not convenient to you, we may suggest you to approach another animal NGO closer to the place of the distressed animal, so that help reaches sooner than the time our van would take coming from a distance. [A list showing contact numbers of other NGOs in Mumbai is provide at the end of this page.]]
• If the call is not of serious nature e.g. skin problem, then we could take note of the call and send the van at the earliest opportunity, probably next day.
• We could take note of the call, and request one of our volunteers in the region to give first aid, and then wait for the ambulance to reach the spot.
• When you are calling for the ambulance, please make sure that the animal is secured, if possible, either inside an enclosed space like a compound or tied so that the trip is not wasted. A wasted trip could mean a loss of life elsewhere.
• Being a not-for-profit organization, we welcome donations towards the costs of running the ambulances / treatment. If you do give cash to the ambulance staff, please insist on a receipt, and if you give a cheque please write your name, address, contact numbers and email i.d. on the cover or at the back of the cheque, so that the receipt is sent in due course from the office.

Contact numbers of IDA India & other NGOs running Mobile Clinics:

No.	Name of NGO	Area in which they operate	Contact nos.
1	IDA India	Helpline Mumbai	9320056581-32681418
		Helpline Vashi	9320056585-32681419
		Helpline horses/cattle	9920587845
		Neral centre for horses	9860344750
2	Bombay SPCA	All over Mumbai	24137518-2413 5285
3	Welfare of Stray Dogs	Mahalaxmi Centre	2306 0275
		office	64222838
4	Ahimsa	Malad-Goregaon	2880 8206
5	Ambani Ambulance	South of Dadar	30988980, 9322289370 (Dr. Raj)
6	Ashray for Animals	South of Dadar	9833839011 (driver) 9820758266 (Sunetra)
7	Manav Mandir	Bombay Central	9224699635
		Andheri	26701413-9819100100
		Ghatkopar to Kurla	25022358-25112929
		Virar	95250-2502222 / 3203333
8	Karuna	Helpline	9819110110
		Bombay Central	23018863
		Western Suburb	28763856
		Thane to Kanjur	32522588
		Bhiwandi	9850530001
		Virar-Vasai-Nalasopara	95202502222, 95203203333, 09970170780, Kantibhai 9960747547
9	Bahena	Kalwa to Kanjur	25654949-25673838
			9892169883
10	Mangal Vardhini	Ghatkopar-Chembur	65252573
11	PAWS	Bhandup	9833408383 (Sunish), 9833480388
12	PAWS	Dombivli	9820161114 (Manasi)
13	Save our strays	Western Suburb	26351503 , 9820141310
14	ASHA	Western Suburb	9820127085
15	ALAS	Goregaon	28761313